Our Refund ProcedureQ. How Can I Return an Item?
We give customers the opportunity to return or exchange items within 7 days after the shipment is delivered.
Q. Can I Exchange an Item?
Yes, you can exchange an but before sending your exchange, please email us at firstname.lastname@example.org to confirm the availability of your desired item.
Q. How to return damaged or defective products?
If you receive a damaged or defective item from us, please call us immediately or email us at email@example.com we will help you exchange or return the item. Please do not hesitate to contact us immediately if an item becomes defective within 3 months of the purchase date. We will check merchandise defects by means of a case basis to provide you with a satisfactory answer possible.
Q. How to cancel any order?
If you would like to cancel your order, contact us within 24 hours via firstname.lastname@example.org